Shipping Policy

At Avora Life, we are committed to delivering your orders safely and on time. Please review our shipping policy below before placing your order.

Order Processing

• Orders are usually processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been dispatched, you may receive a confirmation message with your tracking details, where available.

Delivery Time

For orders within Pakistan, the estimated delivery time is:

3–7 business days

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges are calculated and displayed at checkout.

• From time to time, Avora Life may offer free shipping promotions on selected orders or products.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders within Pakistan. If COD is available for your order, you will be able to select it during checkout.

For COD orders, our team or courier partner may contact you to confirm your order before dispatch.

Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp, email, or other available communication channels.

Please allow some time for the tracking information to become active after dispatch.

Delayed or Lost Orders

Although we work with reliable courier partners, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived within the expected delivery period, please contact us so that we can assist you in checking the status of your shipment.

Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an order is returned because of an incorrect address, incomplete information, refusal to accept the parcel, or repeated failed delivery attempts, additional shipping charges may apply if the order needs to be resent.

Damaged Packages

If your package appears damaged upon delivery, please contact us as soon as possible. We may request photographs or other information to help us investigate the issue with our courier partner.

Contact Us

If you have any questions regarding your order or shipping, please contact us through the contact information provided on our website.

Thank you for shopping with Avora Life.